Sr. Infrastructure/SRE Engineer

Montevideo, Uruguay

Full Time

Technology

Mid Level

**We welcome all people based in the Montevideo Metropolitan Area to apply. This job is a hybrid role from this location. **

The Sr. Infrastructure/SRE Engineer will collaborate with organizational leads and cross-functional teams to ensure our infrastructure, automation, and reliability practices align with business priorities. Will lead reliability-focused infrastructure initiatives, implement observability best practices, and drive operational excellence. Keen attention to detail, strong problem-solving abilities, and deep expertise in cloud systems are essential. This role will focus on building resilient infrastructure, implementing configuration management, enhancing CI/CD pipelines, and improving system performance, scalability, and availability to meet SLOs. A Sr. Infrastructure/SRE Engineer is also responsible for incident response and on-call management, driving root cause analysis, facilitating blameless postmortems, and implementing remediation plans to prevent recurrence. Will work to continuously improve monitoring, alerting, and automated recovery mechanisms to minimize downtime and ensure high service reliability.

Things You'll Do:

Ensure high reliability and uptime of production systems through proactive monitoring, incident response, and capacity planning.
Develop and maintain automated solutions for configuration management, deployment, monitoring, and alerting/self-healing.
Participate in on-call rotations, lead incident response efforts, and drive root cause analysis to prevent recurrence.
Define, measure, and track SLIs, SLOs, and SLAs, ensuring alignment with business and reliability goals.
Collaborate with application and infrastructure teams to design resilient, scalable, and secure architectures.
Adopt and leverage AI-powered solutions to optimize observability, anomaly detection, automated remediation, and operational forecasting. Implement and refine AI-assisted automation workflows to streamline incident management and reduce human intervention in repetitive tasks.
Continuously improve system performance, scalability, cost efficiency, and observability across production and pre-production environments.
Work closely with developers to integrate SRE and security practices into CI/CD pipelines and development workflows.
Lead and contribute to blameless postmortems and implement action plans to strengthen future resilience.
Document runbooks, operational workflows, and architectural decisions to ensure knowledge sharing and operational consistency.
Drive a culture of reliability engineering, automation, and AI adoption to enhance operational excellence and accelerate business innovation.

Things You'll Bring:

Strong expertise in Linux systems, networking, distributed architectures, and AWS cloud platforms.
Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, AWS CDK, and configuration management (Ansible, SaltStack).
Proven ability to build and maintain CI/CD pipelines and automate deployment workflows.
Deep knowledge of monitoring, observability, and alerting tools (Datadog, Prometheus, ELK, Grafana) with experience implementing self-healing systems.
Experience defining and tracking SLIs, SLOs, and SLAs, using data-driven insights to guide operational decisions.
Proficiency in incident response, root cause analysis, and blameless postmortems. Expertise in capacity planning, cost optimization, and performance tuning for largescale systems.
Familiarity with AI-driven operational tools for anomaly detection, predictive scaling, and intelligent alerting.
Experience integrating AI-assisted runbooks and automated remediation workflows to reduce MTTR.
Strong understanding of cloud-native architecture patterns, container orchestration (e.g., Kubernetes, EKS), and service meshes.
Ability to collaborate with developers to embed reliability, observability, and security best practices throughout the SDLC.
Excellent analytical and problem-solving skills, capable of diagnosing complex distributed system issues.
Effective communication and mentoring skills, fostering a culture of continuous learning and operational excellence.
Proficiency in documenting architecture, operational processes, runbooks, and AI/automation workflows.

Years of Work Experience: 5 - 7 years of experience
Education/Skills & Capabilities: Bachelor's Degree (4-year) : Information Technology, computer science, engineering, or relevant field preferred

Benefits:
In addition to the above-mentioned salary, you will be entitled to all employment benefits established under Uruguayan labor law, including (but not limited to) 20 working days of annual paid vacation, vacation bonus and a thirteenth salary.

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Perceptyx celebrates diversity and an inclusive environment. We focus on providing an environment of mutual respect where equal employment opportunities are available to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Sr. Infrastructure/SRE Engineer

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