Senior Programme Manager

London, United Kingdom

Full Time

Mid Level

**We welcome all applicants based in the UK to apply. This is a remote, full time role.**

Are you a proven Programme Manager ready to take on increasingly complex challenges and help organizations make work better for their employees? As a Senior Programme Manager, you’ll lead sophisticated employee listening programs, manage programmes of increasing scope, and drive consistency across engagements. You’ll leverage your programme management expertise, problem-solving skills, and collaborative mindset to deliver high-quality, high-impact results that help customers turn insights into action.

If you excel in a fast-paced environment, are passionate about continuous improvement, and take pride in delivering exceptional outcomes, we’d love to meet you.

Essential Duties:

Manage and execute increasingly complex employee listening programmes across multiple project methodologies
Gather business requirements and guide customers on Perceptyx’s best practices
Proactively identify, analyse, and mitigate risks and dependencies to ensure timely, high-quality delivery
Optimise processes, demonstrating efficiency in managing timelines, deliverables, and customer interactions
Collaborate cross-functionally to improve processes and streamline delivery efficiency
Partner with Customer Success and Sales to proactively identify expansion opportunities and support scope alignment
Mentor junior members of the team and contribute to documentation, best practices, and enablement initiatives
Maintain organized programme documentation and track timelines using Certinia, Gainsight, and other tools

Qualifications:

If you don’t meet every requirement listed, we still encourage you to apply—your unique experience might be exactly what we need!

Experience: 3 - 4+ years in programme or project management in SaaS, consulting, or related employee experience; enterprise customer experience preferred
Education: Undergraduate degree preferred
Proven success managing multiple complex programmes concurrently
Strong communication, relationship-building, and analytical skills
Ability to balance independence with collaboration in a fast-moving environment
Tech-savviness and comfort with cross-functional collaboration

If you’re passionate about employee experience and ready to dive into meaningful work that empowers organisations and employees to thrive, apply today and help us elevate how the world works!

We are a team built on purpose, not perfection.
The game is changing, and we're writing the new playbook. Our goals are ambitious, and we know that building the future requires diverse perspectives and skills. If you're excited about this role, but your experience doesn't align perfectly with every qualification, we still encourage you to apply.
We're looking for people who are accountable, customer-centric, and innovative. We believe that talent thrives when we empower leaders to grow and evolve. So, apply anyway. You might be just the right person for this role or another opportunity on our team

Benefits:
You will be eligible for private healthcare. The company will provide details of what is covered.

Annual Leave:
You are entitled to unlimited paid holiday during each holiday year. This is inclusive of usual public holidays in England and Wales if that would be one of your normal working days or a day in lieu where we require you to work on a public holiday.

Pension:
The Company will provide such pension arrangements as are required by law, which it does currently through Royal London to which the Company contributes 3%, which can be subject to change.

If you’re passionate about employee experience and ready to dive into meaningful work that empowers organizations and employees to thrive, apply today and help us elevate how the world works!

Perceptyx In The News 📰

Perceptyx Equal Employment Opportunity Policy:
Perceptyx celebrates diversity and an inclusive environment. We focus on providing an environment of mutual respect where equal employment opportunities are available to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Perceptyx’s policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All aspects of employment are decided on the basis of qualifications, knowledge, merit, and business needs.

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- This role is primarily sedentary, performed in a home or office setting with extensive computer use. It involves frequent sitting, standing, walking, verbal communication, and hearing. Tasks may require manual dexterity, reaching, and repetitive hand movements (e.g., typing and mouse use). Occasional lifting of up to 25 lbs is required; certain IT and marketing roles may involve lifting up to 50 lbs. **

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